Patients with rare and undiagnosed diseases experience unique patterns and challenges in healthcare compared to those with more common conditions. [1]
Medically complex patients with rare and undiagnosed conditions often face challenges, such as long diagnostic journeys, financial hardship, medical gaslighting, misdiagnoses, and even accusations of abuse. These difficult experiences can leave people feeling lost, unheard, and distrustful of the healthcare system meant to support them. For many patients and families, these challenges can result in physical setbacks and psychological harm; including anxiety, depression, and post-traumatic stress.
ElevateRARE believes it’s crucial to acknowledge and address the trauma that rare disease patients and families face and to understand how these experiences impact the rare disease healthcare journey.
Diagnostic Delays
Currently, many rare disease patients wait an average of four to seven years before receiving an accurate diagnosis of their rare disease. [2] Rare disease research refers to this prolonged timeframe to diagnosis as the “diagnostic odyssey.” Beyond the excessive financial burden to families and to the nation’s healthcare system, long “diagnostic odysseys” subject patients to repeated misdiagnoses and inappropriate treatments, inflicting both physical and emotional pain on patients and their families. [3] Improving care for rare disease patients must focus on reducing the diagnostic odyssey.
Misdiagnosis, Dismissal, and Accusations
Adult and Adolescent Patients: Many adolescent and adult rare disease patients have stories of medical encounters where physicians dismissed the symptoms of their rare disease as fabrications and exaggerations, or mislabeled them as psychiatric conditions.[4] In one study, interviews of adolescent and adult patients with a rare connective tissue disorder found that 86% had experienced one or more acutely stressful episodes of poor treatment by physicians, including accusations of “faking” their symptoms, and 33% had been formally diagnosed with PTSD as as result of cumulative negative interactions with providers described as “overly skeptical”, “invalidating”, “dismissive” of patient symptoms, and “unreceptive” to learning about the patient’s rare disease. [5] Research into difficult experiences such as these has uncovered patterns of “medical gaslighting,” that when compounded over time, can lead to profound medical trauma. [6] This trauma can have serious consequences for patients, including erosion of the patient’s trust in providers, a decreased ability to interact productively with the healthcare system, and avoidance of seeking medical care for the patient’s rare disease. [4, 5, 6]
Pediatric Patients: Caregivers of pediatric rare disease patients report similar experiences of medical gaslighting and medical trauma when they seek care for their child’s rare disease, and symptoms they report are dismissed as fabrications and exaggerations, or mislabeled as psychiatric conditions. For some parents, their child’s rare disease symptoms are even misidentified as a form of child abuse called medical abuse.
Medical abuse may be referred to by different names, such as: “Munchausen Syndrome by Proxy (MSBP)”, Medical Child Abuse (MCA), Factitious Disorder Imposed on Another, Caregiver Fabricated Illness, and others. Underlying these labels is the assertion that a caregiver lies, fakes or exaggerates symptoms to access unneeded medical care for their child. Physicians then provide unnecessary treatments and procedures on the child which can cause harm, but have no possible benefit since the “symptoms” are “not real.” This ‘overmedicalization’ of the child is considered a form of child abuse in every state in the U.S. and across Europe.
Patient advocacy groups and rare disease organizations report frequent requests for help by parents of medically complex children with rare or undiagnosed diseases who have been mistakenly accused of medical abuse, and it appears accusations may affect these families more than others.
At this time, no states in the US collect information on the frequency of mistaken accusations, but it is an important area of emerging rare disease research to find out how rare disease families are affected by mistaken accusations of medical abuse, why they happen, and how to prevent them.
Patient advocacy groups report frequent calls for help from parents of children with rare or undiagnosed diseases being accused of medical abuse. National news stories have covered this phenomenon. [7] However, at this time no state in the US collects information on the frequency of mistaken accusations of rare disease families, where these accusation occur, or which families are most at risk.
ElevateRARE supports research conducted to understand patterns in rare disease healthcare that could assist patients and families in securing faster diagnoses and better treatments. We are also dedicated to promoting the need for trauma-informed care when working with the rare diseases community. We believe improving communication between patients and healthcare providers and building stronger alliances between our communities will reduce negative experiences, and create pathways to better, more empathetic care.
Medicine is not what it used to be. We hear this sentiment repeatedly from dedicated healthcare professionals and patients alike.
Recent data paints a sobering picture. Healthcare providers are exiting the field in unprecedented numbers. A cohort study in JAMA indicates that registered nurses, health technicians, and health care support workers in the US are at increased risk of suicide. [8] A study published in Mayo Clinic Proceedings found that physicians are at a higher risk of suicide and suicidal ideation than the general population. [9]
Time constraints imposed on healthcare providers impact care. Patients with rare diseases and multifaceted medical needs often require more time and personalized attention than current systems can support. This imbalance can lead to adverse events and unexpected outcomes, straining the crucial doctor-patient relationship and ultimately compromising health outcomes.
Providers may experience moral injury, compassion fatigue, and burnout, leading to lasting psychological, spiritual, behavioral, or social impact. [10]
At ElevateRARE, we’re committed to tackling these challenges head-on.
Our programs are designed to educate and empower medical providers, helping them navigate the often overlooked or under-explored hurdles associated with rare disease medicine and complex care coordination.
We invite you to learn more about our mission and how our work is paving the way for a safer, more compassionate healthcare system. Discover how you can join the movement for change.
The World Health Organization (WHO) rightly describes palliative care as a human right. “Palliative care is an approach that improves the quality of life of patients (adults and children) and their families who are facing problems associated with life-threatening illness. It prevents and relieves suffering through the early identification, correct assessment, and treatment of pain and other problems, whether physical, psychosocial, or spiritual.” [11]
Palliative care for adults and children with medically complex and rare diseases is woefully lacking. Partly a result of the gaslighting, misdiagnoses, and troublesome medical journey of these patients, palliative care is often difficult and sometimes not available to these patients and their families.
EOL, palliative care and hospice services available at this time focus primarily on patients with advanced cancer or advanced chronic conditions. The existence of palliative care or hospice care for children and young adults with complex conditions is limited.
There is a need to educate both patients and providers as to the dearth of palliative care available for these patients and their families. But we must also improve access to appropriate palliative and End of Life (EOL) treatment and services.
There is a lack of available bereavement care for the families who have suffered loss of loved ones, post-traumatic stress from the rare disease journey, and psychological harm.
Join ElevateRARE in our mission to elevate the lack of palliative care for patients with rare and complex conditions. Help us educate psychologists, social workers, and other providers of the terrible need for palliative care and bereavement care. Join us in improving access to appropriate palliative and EOL treatment and services
[1] Spillmann RC, McConkie-Rosell A, Pena L, Jiang YH; Undiagnosed Diseases Network; Schoch K, Walley N, Sanders C, Sullivan J, Hooper SR, Shashi V. A window into living with an undiagnosed disease: illness narratives from the Undiagnosed Diseases Network. Orphanet J Rare Dis. 2017 Apr 17;12(1):71. doi: 10.1186/s13023-017-0623-3. PMID: 28416019; PMCID: PMC5392939
[2] Marwaha S, Knowles JW, Ashley EA. A guide for the diagnosis of rare and undiagnosed disease: beyond the exome. Genome Med. 2022;14(1):23. 10.1186/s13073-022-01026-w
[3] Chrivoli, J. A., & Lester, N. (2019). Common themes and characteristics of trauma in the healthcare experiences of patients with rare disease: A literature analysis. https://doi.org/10.13140/RG.2.2.27558.47684
[4] Berglund, B., Anne-Cathrine, M., & Randers, I. (2009). Dignity not fully upheld when seeking health care: Experiences expressed by individuals suffering from Ehlers–Danlos syndrome. Disability and Rehabilitation. 32(1), 1–7. https://doi.org/10.3109/09638280903178407
[5] Halverson, C. M. E., Penwell, H. L., & Francomano, C. A. (2023). Clinician-associated traumatization from difficult medical encounters: Results from a qualitative interview study on the Ehlers-Danlos Syndromes. SSM – Qualitative Research in Health, 3, 100237. https://doi.org/10.1016/j.ssmqr.2023.100237
[6] Shapiro, D., & Hayburn, A. (2024). Medical gaslighting as a mechanism for medical trauma: case studies and analysis. Current Psychology (New Brunswick, N.J.). https://doi.org/10.1007/s12144-024-06935-0
[7] Hixenbaugh, M. (2019, Dec. 5). Hundred of parents say kids wrongly taken from them after doctors misdiagnosed abuse. NBC News. https://www.nbcnews.com/news/us-news/hundreds-parents-say-kids-wrongly-taken-them-after-doctors-misdiagnosed-n1096091
[8] Olfson M, Cosgrove CM, Wall MM, Blanco C. Suicide Risks of Health Care Workers in the US. JAMA. 2023;330(12):1161–1166. doi:10.1001/jama.2023.15787
[9] Shanafelt TD, Dyrbye L, et al. Suicidal ideation and attitudes regarding help-seeking in US physicians relative to the us working population. Mayo Clinic Proceedings. 2021; 96(8): 2067–2080. doi: 10.1016/j.mayocp.2021.01.033.
[10] Watson, P. et.al. Moral Injury in Healthcare Workers. PTSD: National Center for PTSD. US Department of Veterans Affairs. https://www.ptsd.va.gov/professional/treat/cooccurring/moral_injury_hcw.asp
[11] Palliative Care. (2020 Aug 5). World Health Organization. https://www.who.int/news-room/fact-sheets/detail/palliative-care